Allied Communications is a Connecticut based, Woman-owned, Full-service Communications Solutions Provider. As an AVAYA Sapphire Partner, we have over 20 years of experience consulting, designing, installing and supporting voice and data systems. We work both in Connecticut (Serving New Haven, Fairfield, Hartford, Litchfield, Middlesex, New London, Tolland, as well as Windham Counties) and Nationwide.
With over 20 years experience in the education, financial services, government, healthcare, hospitality/gaming, manufacturing, retail, and small/medium office markets, Allied’s sales, engineering, and service teams understand your business and its requirements. Unified Communications technology implemented by Allied can help you solve complex business issues, reduce expenses, enhance employee and customer satisfaction, improve overall efficiency,and streamline operations.
Telephone Systems/Unified Communications
Avaya Premise Based or Hosted, Single Site or Multi Site Unified Comm. Solutions
Call Center/ Contact Center Solutions
Cloud and Private Cloud Solutions
Disaster Recovery – Full Redundancy & Resiliency
Mass Notification Solutions & Avaya Safe School Solution
ENTERPRISE CLIENT in reference to Large cutovers we handled
"It took more time for me to resolve the update report than it did for the Allied team to fix issues..."
"Really nice job. Your hard work, effort and determination to exceed has paid off... well done! Each PBX installed is being delivered better than the last"
"Excellent Job everyone! Very smooth, precision cutover... preparation over the past 6+ months has really paid off allowing us to make a very, very complex project appear easy - this one definitely wasn't easy"
"Allied is a true partner for us, over the years we found our partnership together you have proven to be the most ethical and well organized partner we have ever worked with"
SMB Client speaking about filling out a survey for us.
"Dear Jon and Jonathan,
I found the substantial amount I time I wanted to complete the annual Avaya Survey. It is always a joy and an honor to share our Allied experiences! Of course, all were 5+ star - not 10's but 1,000 I was pleased to see that there were many opportunities and ample space (but never enough) to chant our praises of you and to celebrate our professional relationship and collaboration and to hear of our gratitude for knowing such awesome and saintly (but I did not use this word in professional document) friends and colleagues. I hope they share the document with you."
"I hope you can envision all that I wrote - ongoing R&D, New Horizon Project, awesome WIFI network and beyond our expectations of ongoing service and product match! You are a BLESSING to us!!!"
SMB Clients with multiple locations
"We moved offices in October 2015 and were looking for a partner to help make the process seamless. Our operations run 24 hours a day so limited downtime was essential to mitigate business loss. Allied Communications came in with a strategy to solve our business problems and then implemented the strategy flawlessly. I was most impressed with the customer service and technicians desire to go beyond the call of duty to see all our tasks were completed and even help with issues presented by other vendors. Add to the fact they came in under budget, we won't be looking anywhere else for communication support."
"Allied has been our vendor since 1998 and has evolved and grown with us as we expanded. They have always worked with us to find the best technology that would work for us. In the past 5 years, they have also found over 364,000.00 in savings for us in carrier services and internet. Everyone here loves them and they ALWAYS answer the phone"
"We never had one company just come in and find all our problems so quickly. They also fixed everything and made it much easier to do business. Now if we have a problem we only call one place and they take care of it all. Personally I can't say enough about Allied, I was the one dealing with all the issues and went home at night with all these worries. Now I am so relaxed it is GREAT. Thank you"
"I wanted to let you know that Jonathan was GREAT yesterday. He got our phones and our internet working so quickly. He worked with Comcast and our IT people and now we know you guys are truly a one call service"